Heather G. James, MPA, CPS-MH, TIC, WHWC is the Chief Training and Development Officer for the Georgia Mental Health Consumer Network (GMHCN), where she leads statewide training and workforce development initiatives. She holds a bachelor’s degree in Speech Communication and a master’s degree in Public Administration and Public Policy from Southern Illinois University Edwardsville. Since 2005, Heather has delivered presentations and training at local, state, and national levels. She oversees key programs including Certified Peer Specialist training, WHAM, WRAP, Trauma-Informed Care, and forensic peer mentoring. Her expertise includes trauma-informed practices, leadership development, communication strategies, and peer support workforce development.