Terms & Conditions

You may use these links to jump to any area of the Terms & Conditions:

At the end of each section you’ll find a link that brings you back to the top of this page.

If you would like to contact us to understand more about any part of this policy or wish to contact us concerning any matter relating to it, you may send an email to info@wellnessrecoveryactionplan.com or use the contact form on this site.

Refund policy

Our policy is valid for a period of 30 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason, you can return the product for a refund. If the period of 30 days has lapsed since the purchase, we cannot, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

  • Product is defective or damaged upon delivery or not as described
  • Product is in original packaging and includes packing slip
  • Product is unused
  • Product is not damaged upon delivery at AHP (WRAP and Recovery Books); if product is returned due to damage or defect, it is delivered to AHP (WRAP and Recovery Books) in the same condition in which it was received by the customer.

To ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

Proof of purchase

To complete your refund, we require a receipt, purchase order, or other proof of purchase. Please note that without the proof of purchase, we will provide you with store credit instead of a refund.

Sale and clearance items

Only regular priced items may be returned; sale or clearance items cannot be returned.

Shipping items

To return an order, you must contact us first.

Returns can be mailed to:

WRAP and Recovery Books
490-B Boston Post Road
Sudbury, MA 01776

You will be responsible for paying for the shipping costs for the item(s) you wish to return. We will not refund the shipping costs.

You must take care to ensure that the products are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may not issue a refund.

Contacting us

If you would like to contact us concerning any matter relating to this refund policy, you can send an email to books@wellnessrecoveryactionplan.com or use the form on our Contact Us page.

This document was last updated on January 19, 2021.

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Privacy policy

This privacy policy (“Policy”) describes how the personally identifiable information (“Personal Information”) you may provide on the wellnessrecoveryactionplan.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”) is collected, protected, and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you (“User,” “you,” or “your”) and Advocates for Human Potential, Inc. (“Advocates for Human Potential, Inc.,” “we,” “us,” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic collection of information

When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences, or the web page you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Collection of personal information

You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and email address). We receive and store any information you knowingly provide to us when you create an account, make a purchase, or fill out any online forms on the Website. When required, this information may include the following:

  • Personal details such as name, country of residence, etc.
  • Contact information such as email address, mailing address, etc.
  • Account details such as user name, unique user ID, password, etc.
  • Payment information such as credit card details, bank details, etc.
  • Geolocation data such as latitude and longitude
  • Any other materials you willingly submit to us such as articles, images, feedback, etc.

Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.

Use and processing of collected information

To make the Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

  • Create and manage user accounts
  • Fulfill and manage orders
  • Deliver products and services
  • Improve products and services
  • Send administrative information
  • Send marketing and promotional communications
  • Respond to inquiries and offer support
  • Request user feedback
  • Improve user experience
  • Post customer testimonials
  • Deliver targeted advertising
  • Enforce terms, conditions, and policies
  • Protect from abuse and malicious users
  • Respond to legal requests and prevent harm
  • Run and operate the Website and Services

Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world, and whether one of the following applies: (i) you have given your consent for one or more specific purposes (this, however, does not apply whenever the processing of Personal Information is subject to the California Consumer Privacy Act or European data protection law); (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Note that under some legislation we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases above. In any case, we will be happy to clarify the specific legal basis that applies to the processing and, in particular, whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Billing and payments

In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the latest security standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. Sensitive and private data exchange happens over an SSL secured communication channel and is encrypted and protected with digital signatures. The Website and Services are also in compliance with PCI vulnerability standards to create the most secure environment possible for Users. Scans for malware are performed on a regular basis for additional security and protection.

Managing information

You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so on the settings page of your account on the Website.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information, with your consent, with trusted third parties that work with us, any other affiliates, and subsidiaries we rely upon to assist in the operation of the Website and Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are given Personal Information they need only to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

We will disclose any Personal Information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

In the event that we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of our assets, your user account and Personal Information will likely be among the assets transferred.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Transfer of information

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the United Nations, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or by inquiring with us using the information provided in the Contact Us section of the Website.

The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us, or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.

Data protection rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, and Advocates for Human Potential, Inc., aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

  • You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
  • You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request that we complete the Personal Information you believe is incomplete.
  • You have the right to request the erasure of your Personal Information under certain conditions of this Policy.
  • You have the right to object to our processing of your Personal Information.
  • You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.
  • You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • You also have the right to withdraw your consent at any time where Advocates for Human Potential, Inc., relied on your consent to process your Personal Information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local Data Protection Authority in the EEA.

California privacy rights

In addition to the rights as explained in this Policy, California residents who provide Personal Information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (i.e., requests made in the current year will receive information about the prior year). To obtain this information, please contact us.

How to exercise these rights

Any requests to exercise your rights can be directed to Advocates for Human Potential, Inc., through the contact details provided at the end of this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information to allow us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website and Services, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country. (In some countries, we may allow your parent or guardian to do so on your behalf.)

Cookies

The Website and Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical purposes to operate the Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. To learn more about cookies and how to manage them, visit internetcookies.org.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Website and Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your Personal Information.

Advertisements

We may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Website. These companies may deliver ads that might place cookies and otherwise track user behavior.

Affiliates

We may disclose information about you to our affiliates for the purpose of being able to offer you related or additional products and services. Any information relating to you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Policy.

Email marketing

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your email address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section of this Policy. We will maintain the information sent via email in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all emails sent from us will clearly state who the email is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

Links to other resources

The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Website and Services has been compromised or users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. Such notification will be made via email.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time at our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form.

This document was last updated on January 19, 2021.

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DMCA policy

This Digital Millennium Copyright Act policy (“Policy”) applies to the wellnessrecoveryactionplan.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”) and outlines how Advocates for Human Potential, Inc. (“Advocates for Human Potential, Inc.,” “we,” “us,” or “our”), addresses copyright infringement notifications and how you (“you” or “your”) may submit a copyright infringement complaint.

Protection of intellectual property is of utmost importance to us, and we ask our users and their authorized agents to also prioritize the protection of intellectual property. It is our policy to expeditiously respond to clear notifications of alleged copyright infringement that comply with the United States Digital Millennium Copyright Act (“DMCA”) of 1998, the text of which can be found at the U.S. Copyright Office website.

What to consider before submitting a copyright complaint

Before submitting a copyright complaint to us, consider whether the use could be considered fair use. Fair use states that brief excerpts of copyrighted material may, under certain circumstances, be quoted verbatim for purposes such as criticism, news reporting, teaching, and research, without the need for permission from or payment to the copyright holder. If you have considered fair use and you still wish to continue with a copyright complaint, you may want to first reach out to the user in question to see if you can resolve the matter directly with the user.

Please note that under 17 U.S.C. § 512(f), you may be liable for any damages, including costs and attorneys’ fees incurred by us or our users, if you knowingly misrepresent that the material or activity is infringing. If you are unsure whether the material you are reporting is, in fact, infringing, you may wish to contact an attorney before filing a notification with us.

The DMCA requires you to provide your personal information in the copyright infringement notification. If you are concerned about the privacy of your personal information, you may wish to hire an agent to report infringing material for you.

Notifications of infringement

Filing a DMCA complaint is the start of a pre-defined legal process. Your complaint will be reviewed for accuracy, validity, and completeness. Our response may include the removal or restriction of access to allegedly infringing material as well as a permanent termination of repeat infringers’ accounts.

If we remove or restrict access to materials or terminate an account in response to a notification of alleged infringement, we will make a good faith effort to contact the affected user with information concerning the removal or restriction of access.

The process described in this Policy does not limit our ability to pursue any other remedies we may have to address suspected infringement.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this page.

Reporting copyright infringement

If you would like to notify us of infringing material or activity, you may send an email to info@wellnessrecoveryactionplan.com or use the contact form on this site.

This document was last updated on January 19, 2021.

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Disclaimer

This disclaimer (“Disclaimer”) sets forth the general guidelines, disclosures, and terms of your use of the wellnessrecoveryactionplan.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Disclaimer is a legally binding agreement between you (“User,” “you,” or “your”) and Advocates for Human Potential, Inc. (“Advocates for Human Potential, Inc.,” “we,” “us,” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer. If you are entering into this Disclaimer on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Disclaimer, in which case the terms “User,” “you,” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Disclaimer, you must not accept this Disclaimer and may not access and use the Website and Services. You acknowledge that this Disclaimer is a contract between you and Advocates for Human Potential, Inc., even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Representation

Any views or opinions represented on the Website reflect the views and opinions of Advocates for Human Potential, Inc., its affiliates, content creators, or employees. Any views or opinions are not intended to malign any religion, ethnic group, club, organization, company, or individual.

Content and postings

You may not modify, print, or copy any part of the Website and Services. Inclusion of any part of the Website and Services in another work, whether in print, electronic, or another form, or inclusion of any part of the Website and Services on another resource by embedding, framing, or another method, without the express permission of Advocates for Human Potential, Inc., is prohibited.

Compensation and sponsorship

Some of the links on the Website may be “affiliate links.” This means if you click on the link and purchase an item, Advocates for Human Potential, Inc., will receive an affiliate commission.

Medical disclaimer

The information available on the Website is for general health information only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. You should not rely exclusively on information provided on the Website for your health needs. All specific medical questions should be presented to your own health care provider, and you should seek medical advice regarding and before making any changes related to your health.

If you choose to use the information available on the Website without prior consultation with and consent of your physician, you are agreeing to accept full responsibility for your decisions and agreeing to hold harmless Advocates for Human Potential, Inc., its agents, employees, contractors, and any affiliated companies from any liability with respect to injury or illness to you or your property arising out of or connected with your use of this information.

Reviews and testimonials

Testimonials are received in various forms through a variety of submission methods. They are individual experiences, reflecting experiences of those who have used the Services in some way or another. However, they are individual results, and results do vary. We do not claim that they are typical results that consumers will generally achieve. The testimonials are not necessarily representative of all of those who will use the Services, and Advocates for Human Potential, Inc., is not responsible for the opinions or comments posted on the Website and does not necessarily share them. All opinions expressed are strictly the views of the poster or reviewer.

Some testimonials may have been edited for clarity or shortened in cases where the original testimonial included extraneous information of no relevance to the general public. Testimonials may be reviewed for authenticity before they are posted for public viewing.

Indemnification and warranties

While we have made every attempt to ensure that the information contained on the Website is correct, Advocates for Human Potential, Inc., is not responsible for any errors or omissions or for the results obtained from the use of this information. All information on the Website is provided “as is,” with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of this information, and without warranty of any kind, express or implied. In no event will Advocates for Human Potential, Inc., or its partners, employees, or agents, be liable to you or anyone else for any decision made or action taken in reliance on the information on the Website, or for any consequential, special, or similar damages, even if advised of the possibility of such damages. Furthermore, information contained on the Website and any pages linked to and from it are subject to change at any time and without warning.

Changes and amendments

We reserve the right to modify this Disclaimer or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Disclaimer on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.

Acceptance of this disclaimer

You acknowledge that you have read this Disclaimer and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Disclaimer. If you do not agree to abide by the terms of this Disclaimer, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Disclaimer or wish to contact us concerning any matter relating to it, you may send an email to info@wellnessrecoveryactionplan.com or use the contact form on this site.

This document was last updated on January 19, 2021.

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Acceptable use policy

This acceptable use policy (“Policy”) sets forth the general guidelines and acceptable and prohibited uses of the wellnessrecoveryactionplan.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Policy is a legally binding agreement between you (“User,” “you,” or “your”) and Advocates for Human Potential, Inc. (“Advocates for Human Potential, Inc.,” “we,” “us,” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User,” “you,” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. You acknowledge that this Agreement is a contract between you and Advocates for Human Potential, Inc., even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Prohibited activities and uses

You may not use the Website and Services to engage in activity that is illegal under applicable law, that is harmful to others, or that would subject us to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this Policy:

  • Disclosing sensitive personal information about others
  • Collecting, or attempting to collect, personal information about third parties without their knowledge or consent
  • Threatening harm to persons or property or otherwise harassing behavior
  • Manual or automatic credit card or other available payment methods testing using bots or scripts
  • Purchasing any of the offered Services on someone else’s behalf
  • Misrepresenting or fraudulently representing products or services
  • Infringing the intellectual property or other proprietary rights of others
  • Facilitating, aiding, or encouraging any of the above activities through the Website and Services

System abuse

Any User in violation of the Website and Services security is subject to criminal and civil liability, as well as immediate account termination. Examples of violation include but are not limited to the following:

  • Use or distribution of tools designed for compromising security of the Website and Services
  • Intentionally or negligently transmitting files containing a computer virus or corrupted data
  • Accessing another network without permission, including to probe or scan for vulnerabilities or breach security or authentication measures
  • Unauthorized scanning or monitoring of data on any network or system without proper authorization of the owner of the system or network

Service resources

You may not consume excessive amounts of the resources of the Website and Services or use the Website and Services in any way that results in performance issues or that interrupts the Services for other Users. Prohibited activities that contribute to excessive use include, without limitation,

  • Deliberate attempts to overload the Website and Services and broadcast attacks (i.e., denial of service attacks) and
  • Engaging in any other activities that degrade the usability and performance of the Website and Services.

Security

You take full responsibility for maintaining reasonable security precautions for your account. You are responsible for protecting and updating any login account provided to you for the Website and Services. You must protect the confidentiality of your login details, and you should change your password periodically.

Enforcement

We reserve our right to be the sole arbiter in determining the seriousness of each infringement and to immediately take corrective actions, including but not limited to the following:

  • Disabling or removing any content that is prohibited by this Policy, including to prevent harm to others or to us or the Website and Services, as determined by us in our sole discretion
  • Reporting violations to law enforcement as determined by us in our sole discretion

A failure to respond to an email from our abuse team within two (2) days, or as otherwise specified in the communication to you, may result in the suspension or termination of your account.

Suspended and terminated User accounts due to violations will not be reactivated.

Nothing contained in this Policy shall be construed to limit our actions or remedies in any way with respect to any of the prohibited activities. In addition, we reserve at all times all rights and remedies available to us with respect to such activities at law or in equity.

Reporting violations

If you have discovered and would like to report a violation of this Policy, please contact us immediately. We will investigate the situation and provide you with full assistance.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this document. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this policy or wish to contact us concerning any matter relating to it, you may send an email to info@wellnessrecoveryactionplan.com or use the contact form on this site.

This document was last updated on January 19, 2021.

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Copyright Permissions Requests

Wellness Recovery Action Plan® and WRAP® are registered trademarks. The books, software, videos, audio CDs, and other WRAP materials are protected by copyright. All rights are reserved by the copyright holder, Advocates for Human Potential, Inc.

Any copying, translation, modification, or inclusion in other materials for distribution must be approved in advance, in writing.

Contact us before you begin any project which includes copying, excerpting, revising, modifying, or translating WRAP® resources. Email or mail a detailed description of what you propose doing, who will receive the materials, how much you will charge for them, how many copies you intend to produce, and where they will be distributed. If your request is granted, you will be required to submit a detailed report updating these elements each year. Contact information appears at the bottom of this section.

  1. There are clear guidelines in the front of the Facilitator Manual that describe what parts of the manual can be copied and given out to group, workshop, and seminar participants. You can copy and give out the handouts in Section 3 and the transparency thumbnail sketches in Section 2. You cannot copy and distribute Section 1 except for pages that are clearly forms to be filled out by facilitators.
  2. All copies of handouts, thumbnail sketches and forms need to be clearly attributed as follows:
    Contents Copyright © 1995-2021 Advocates for Human Potential, Inc. All Rights Reserved.
    Wellness Recovery Action Plan® and WRAP® are registered trademarks.
  3. You cannot take portions of the Facilitator Manual, even the handouts and thumbnail sketches, or any other resources developed by Mary Ellen Copeland and copyrighted by Advocates for Human Potential, Inc., and include it in another manual or materials you develop for distribution within your agency or outside of your agency without written permission from Advocates for Human Potential, Inc.
  4. You cannot copy any of the books or resources developed by Mary Ellen Copeland and copyrighted by Advocates for Human Potential, Inc., without written permission. You cannot copy more than three pages of any of these books for distribution to groups without written permission from Advocates for Human Potential, Inc. If pages are clearly forms to be filled out, they can be copied and distributed if they include the attribution information in #2 above.
  5. You cannot put copies of copyright-protected resources on the web without written permission from Advocates for Human Potential, Inc.
  6. You cannot purchase copies of these materials and then sell them or distribute them for free on the web without written permission from Advocates for Human Potential, Inc.
  7. You need written permission from Advocates for Human Potential, Inc., before translating for distribution any of the copyrighted resources by Mary Ellen Copeland.
  8. The names Wellness Recovery Action Plan® and WRAP® are trademarked and cannot be used to describe any other plan or piece of work other than the plan described in the book Wellness Recovery Action Plan (M. Copeland, Peach Press, Dummerston, VT 2002) and other books authored and published by Mary Ellen Copeland and copyright protected by Advocates for Human Potential, Inc.
  9. The Wellness Recovery Action Plan® is, as described in the resources Mary Ellen developed, a set format that includes a listing of Wellness Tools, a Daily Plan (formerly Daily Maintenance Plan), Stressors (formerly Triggers) and an Action Plan, Early Warning Signs and an Action Plan, When Things are Breaking Down and an Action Plan, a specific Crisis Plan , and a Post-Crisis Plan. If you remove parts of this plan or change the order of the parts, it can no longer be called WRAP®. However, it is not legal to change WRAP® so that it is still recognizable as WRAP® and then call it something else.

Again, if you have any question about use of the mental health recovery and WRAP® materials developed by Mary Ellen Copeland and copyrighted by Advocates for Human Potential, Inc., contact us directly. The best way is by contacting us through this website, but you may write a letter and mail it to:

WRAP and Recovery Books
Advocates for Human Potential, Inc.
490-B Boston Post Rd.
Sudbury, MA 01776

This document was last updated on January 19, 2021.

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